PAYMENT & DELIVERY
- Credit Card: Through this means of payment, the client will have to provide his card number, the expiration date and his CVV number. In this case, your data will be encrypted and sent under a secure server to the bank's virtual POS. This procedure does not provide the card number to repuestosgsm.com
- Wire Transfer: The client to make the payment through this modality has to make a bank transfer (determining in the concept the order reference) within a maximum period of 2 business days from the order. repuestosgsm.com reserves the right to cancel the order in case of not having received confirmation of the transfer after this period. The bank account will be shown to the customer at the time he chooses this payment method.
- PayPal: In order for the customer to pay for their purchases through this system, they must have a PayPal account. For more information www.paypal.es.
- Cash on delivery: If the customer chooses this payment system and the customer is a B2C customer, that is, the end customer of the product not a re-seller of the same, we will contact the customer to confirm this payment method..
- Payment with direct debit : This payment system is only available for B2B clients. You must have registered with us as a distributor or workshop, presenting model 036. Not only will you get better prices, but you can pay for the purchase by direct debit.
The product will be considered delivered to the customer at the time it is available to the customer and the receipt of the product by the transport / post agency is signed by the customer..
The delivery of the orders will be made at the delivery address freely designated by the client in the registration / purchase process once the payment has been executed and confirmed.
In no case repuestosgsm.com will be liable when the delivery of the product does not take place as a result of the data provided by the client being false, inaccurate or incomplete, or when the delivery cannot be made for reasons beyond the control of the entity in charge. of the shipment, as it is, the absence of the recipient.
Deliveries will be made according to the term established in the following table:
- TOURLINE EXPRESS (SHIPMENT TO ANY DESTINATION IN THE CANARY ISLANDS) - YOU WILL RECEIVE IT THE NEXT DAY.
Orders received before 14:00 will be shipped the same afternoon. Those received after that time will be shipped the next day
In these terms, Saturdays, Sundays and public holidays in force in Spain will not be taken into account.
It is possible that it may be delayed beyond the established deadlines, in this case, repuestosgsm.com, will adopt the measures required of a diligent merchant so that the delivery can be made in the agreed time, and if not, within the maximum period of 30 calendar days from the purchase of the product as specified by the current regulations on Consumers and users (art. 109).
Si a pesar de ello se siguiera sin entregar el producto, el comprador tiene derecho a emplazar a repuestosgsm.com para que cumpla en un plazo adicional adecuado a las circunstancias. Si el empresario no hace entrega de los bienes en dicho plazo adicional, el cliente tendrá derecho a resolver el contrato, debiendo la vendedora proceder a reembolsar, sin ninguna demora indebida, todas las cantidades abonadas por el comprador en virtud del mismo.
The scales established to calculate shipping costs depend on the region to which the product is to be shipped. Thus, these expenses cannot be calculated in advance, the following table serving as a reference:
- TOURLINE EXPRESS (SHIPMENT TO ANY DESTINATION IN THE CANARY ISLANDS):
- 01-04 KG - 6 Euros
- 04-08 KG - 7.5 Euros
- 08-10 KG - 10 Euros
- 10-15 KG - 12 Euros
- 15-20 KG - 16 Euros
- 20-30 KG - 20 Euros
These data will be provided by the client at the time the registration is effective through the form.
Once the order has been placed and its amount confirmed, the system will calculate the cost of the shipping costs, for which, the customer will be able to check the purchase invoice at all times on their screen, in which the costs of the order and shipping.
The client, after receiving an email that their order is shipped, if after a reasonable period of time does not receive the product, can contact Repuestosgsm.com via email to info@repuestosgsm.com or via Contact form in order to clarify the cause of the delay.
Once the claim is obtained, repuestosgsm.com will contact the customer in order to explain what happened and reach an agreement on what happened.
If, once the purchase is made, you wish to cancel an order that has not yet been dispatched , it can be done as long as it is indicated through the contact form established for this purpose in the "Contact" section or in writing to the email address info@repuestosgsm.com, customer service form or by phone to the number +34 928 221 621 indicating the number of the order to be canceled.